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Frequently Asked Questions
Yes! Unlike some other service providers, when we say fibre, we mean fibre. With the largest fibre network in Durham Region, we're working to bring fibre directly to your business.
Yes! We are able to provide high-speed broadband services to the entire Durham Region.
We have the largest fibre network in Durham Region (see Network Coverage page) with plans to expand our fibre footprint to all reaches of the Region. Contact us to find out how we can get you connected and when we can bring fibre to your business.
All of our packages offer unlimited data with no extra charges. At Durham Broadband, we believe what you see is what you get.
We offer ready-made packages from 100/20Mbps and up and our network can enable speeds of up to 10Gbps symmetrical. If your organization has specific needs, we can craft a custom solution for you.
We are wholly owned by the City of Oshawa. Durham Broadband is a member of the Oshawa Power Group of Companies, affiliated with Oshawa Power (a local hydro-electric distribution company) and EnerFORGE (a sustainability-focused energy services provider).
Yes! It is becoming increasingly common for municipalities to launch their own ISPs in order to offer better broadband services to the local community. Durham Broadband is actively coordinating with the Region of Durham as well.
As long standing members of the community, we are aware of existing service gaps that need to be filled in order to help build a modern, sustainable economy for Durham Region. Durham Broadband is focused on bringing reliable broadband services to our community at fair prices.
Our network is redundantly designed throughout the Region and is dual-homed, with connections to Canada's two largest internet exchanges, ensuring we minimize our customers' downtime.
Our local support team also allows us to respond quickly to all service calls, maintenance, and repairs.
We are also wholly-focused on the Durham Region and continue to invest in improved broadband infrastructure throughout our communities.